Turn every claim into an opportunity to build trust, strengthen relationships, and grow your book of business.
In today’s competitive insurance market, price alone isn’t enough to retain clients. Policyholders are looking for something more: real support when they need it most.
That moment is a claim.
When disaster strikes, your involvement makes all the difference. Instead of sending clients to a call center, you can deliver a level of service that sets you apart, and keeps clients coming back year after year.
Boone Restoration helps you do exactly that.
Add Real Value to Every Policy You Write
Our Agency Support Program is designed to help you stand out in a crowded market by delivering unmatched service during the claims process.
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With Boone Restoration, you can:
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Increase policyholder retention
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Generate more word-of-mouth referrals
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Reduce loss ratios and improve profitability
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Eliminate friction around difficult claims conversations
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Strengthen your role as a trusted advisor
When you show up during a claim, you give clients a reason to stay, and a reason to refer.
Be More Than a Policy, Be a Partner
Claim Involvement Made Simple
You don’t need to manage the restoration process; we do that for you.
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We act as an extension of your team, allowing you to stay involved without adding complexity to your day. You stay informed, your client stays supported, and the entire process becomes smoother for everyone involved.
Why Agents Partner with Boone Restoration
Mitigation-First Approach
We prioritize restoring over replacing whenever possible. This reduces claim severity, lowers costs, and gets your clients back to normal faster.
Transparent, Real-Time Communication
Our detailed documentation and near real-time updates keep you informed at every stage, so you can stay connected with your client at the right moments.
Reduced Liability
All work is completed to the proper Standard of Care and fully documented, helping protect you and your clients from future issues.
Protection of Property Value
We provide a Certificate of Professional Restoration, ensuring the property has been restored properly—protecting resale value and peace of mind.
Before, During & After the Loss
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Before the Loss
We help your clients prepare with a customized Emergency Response Program (ERP), including:
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Property-specific planning
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Clear response steps
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Key contacts and expectations
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During the Loss
We take control of the situation so you don’t have to:
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Fast response to reduce damage and costs
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Full communication with all parties involved
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Real-time job updates and documentation
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Claims process coordination and simplification
3
After the Loss
We ensure everything is done right:
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Verified restoration to industry standards
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Documentation for long-term protection
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Certificate of Professional Restoration
Create Clients Who Advocate for You
We Help You Build Relationships That Last
We believe restoration is only part of the job.
The bigger goal is helping you create an experience your clients won’t forget, one that turns stressful situations into moments of trust, loyalty, and long-term retention.
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When your clients feel taken care of, they don’t just stay; they tell others.
24/7 Emergency Response
When your client calls you, you need a partner who answers immediately.
Boone Restoration provides:
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24/7 emergency service
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Rapid response to water, fire, storm, and mold damage
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Priority service during large-scale events
Services Include
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Water & Sewer Damage Restoration
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Structural Drying & Dehumidification
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Fire, Smoke & Odor Restoration
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Storm Damage Cleanup
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Mold Remediation & Removal